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For Order Issues & Returns, please use our order support portal.

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Customer Support

My Jewelry is Damaged

We offer a 30 day warranty for Damaged Jewelry. After this period, only warranty covered orders are eligible up to 80 days after delivery for replacements.

Click here to submit a claim for a replacement

I received the Wrong Item/ Wrong Quantity

Please use the order support order portal so we can send you the right product or correct amount.

Click here to get help on your order now.

I want to Return my order

We gladly accept returns for store credit within 14 days of delivery. 

Items on sale for 40% or more & custom items are final sale and cannot be returned.

Click here to initiate a return

Can I Change or Cancel my order?

If there are any changes in your order such as adding more items or cancelations, you have 30 minutes to update your order via your confirmation email.

After this time period you can send a messafe through our form below. This change request may not be guaranteed.

How to Change my Address?

If you put the wrong address at checkout , you have 30 minutes after checkout to edit it. You can find the button to edit your address in your confirmation email. If 30 minutes have passed, please send us a message with the order form below. We cannot guarantee changes if the item has already been shipped.

For any other inquiries, please fill out the form to reach our customer support team.