AFTER PAY X DBL JEWELRY

 

What is Afterpay?

Afterpay allows you to enjoy your accessories now and pay later! Split your purchase price into 4 equal payments so you can spread the cost of your purchase over time. Enter the credit or debit card of your choice for automatic payments every two weeks. No interest or added fees when you pay on time! 

How Do I Use Afterpay?
Just shop on DBL Jewelry and check out as normal. At checkout, then choose the Afterpay payment method. You will then be directed to the Afterpay website to register and provide payment details (Visa/Mastercard). If you’ve used Afterpay before then you just need to log into your account then complete your order. Please note, that all items in your shopping bag must be eligible for Afterpay and that the basket total is over $35.

When you select Afterpay as your billing method during checkout, you will provide a credit or debit card of your choice. No bills are sent, the payment will be made automatically. You simply sit back, relax, and enjoy your purchase!

Can International Customers Use Afterpay?
Unfortunately, Afterpay is only available to customers with a USA billing address. Customers with an international billing address will therefore not be able to create a Afterpay account.
How does the Payment Schedule Work?
Afterpay customers always have to make their first payment at the time of purchase. The remaining 3 payments are taken automatically every 2 weeks from your selected payment method. If you would like to make additional payments before they are due then you can log into your Afterpay account and make your payments early. Afterpay will then adjust the amount outstanding accordingly. You can log into your Afterpay account at anytime to view your payment schedule or to make an early payment.

If you have questions directly for Afterpay, feel free to contact them at the link below:  

https://help.afterpay.com/

TOP CUSTOMER QUESTIONS

Jewelry Warranty

We have a warranty protection plan you can add at checkout called " route". Route covers any lost, stolen, or damaged jewelry within 14 days after delivery. If your jewelry is damaged upon arrival due to a defective piece or during shipment, or lost/ stolen please contact route protection by checking your order confirmation email and placing a claim inquiry with them.

If you did not purchase route warranty, please inform us of any damage within 14 days after delivery through our customer support portal by clicking here. 

Order Issue

For order issues please email us at contact@dbljewelry.com !

Returns

For returns please login or create an account on our website. You will be able to request a return from there. We gladly accept returns for store credit within 14 days of delivery. 

Items on sale for 40% or more & custom items are final sale and cannot be returned.

What is your Jewelry made of?

DBL Jewelry carries a range of different pieces created with both 18K Gold plated Stainless Steel and 18KT Gold Filled materials to ensure the best quality.

18KT Gold Plating:  Layer of gold adheres to the silver through an electroplating bath.

18KT Gold Filled: 5% pure gold pressure bonded to the inner base metal core of sterling silver.

Can I wear my jewelry in Water?

Although created with the best materials to ensure high quality and durability, gold plated jewelry will not last forever since it is not made of pure gold. However, if you follow all of the steps below and take care of your items, your DBL jewelry should look pristine for months and even years!

1. Unless your jewelry is from our Water Safe Collection, avoid swimming in your jewelry and remove it when washing hands, showering.  Chlorine can discolor and remove the coating from  your jewelry.

2. Avoid contact with sweat, soaps, lotions, and perfumes. Remove DBL jewelry when exercising, putting on lotions, fragrances and makeup. These products contain chemicals that will remove the shine of your jewelry over time.